Wanted Win 5000 AUD + 300 FS Get Welcome Pack Easter Bonuses: 700 FS + 100 FS for FREE
Wanted Win 5000 AUD + 300 FS Get Welcome Pack Easter Bonuses: 700 FS + 100 FS for FREE

FAQ

POPULAR

Are the games fair?

Omg, sure! All games on WantedWin are 100% fair and you definitely can win the prizes!

What should I do if I have forgotten my password?

Don’t worry! You can easily create a new password. Just click this Forgot Password link. Then we will send an email that will direct you to a new link. There you will create a new password, log in to your account and keep playing and winning!

Can I close my account?

Yes, you can close your account forever. Please report Customer Support a small explanation of why you decided to stop using our service.

I didn't receive a confirmation email. What should I do?

Start with checking your promotions, spam or junk folder, and other tabs in your inbox.

If there you did not find the letter either, please contact Customer Support via online chat or email.

How can I get a no deposit bonus?

We do not have systematic no deposit bonuses, but one-time NDB will definitely appear. To know all information about it, keep an eye on the newsletters and notifications.

ACCOUNT

How can I create my WantedWin account?

Firstly, Welcome to WantedWin! Please press Registration on the main page and fill in all the required fields. Then you get a verification email with a link. Follow the link, start having fun, and play trend games for royal gifts.

Can I have more than one account?

Unfortunately, it's impossible. All details you can read on WantedWin's Terms & Conditions.

What should I do if I have forgotten my password?

Don’t worry! You can easily create a new password. Just click this Forgot Password link. Then we will send an email that will direct you to a new link. There you will create a new password, log in to your account and keep playing and winning!

Can I change my registered email address?

Sorry, but that's impossible at WantedWin.

What should I do if I didn't receive a confirmation letter?

Start with checking your promotions, spam or junk folder, and other tabs in your inbox.

If there you did not find the letter either, don't hesitate to get in touch with Customer Support online chat or email.

DEPOSITS & WITHDRAWALS

What currencies does WantedWin accept?

WantedWin accepts deposits in fiat and cryptocurrency, AUD, EUR, USD, CAD, NOK, PLN, NZD, JPY, BRL, BTC, BCH, ETH, LTC, DOG, USDT.

How can I choose a different currency?

Go to My Profile, choose the Balance in the Wallet section, click on the Plus and choose the currency you want.

Do I need to pay any service fees for deposits and withdrawals?

Any service fees depend on the currency and the method of payment you use. Some of them are free, while others might charge a small fee. Please refer to the Payments page for more details.

How soon can I receive my withdrawal?

Generally, you receive your money instantly, but sometimes it can take longer depending on the payment method.

What's the minimum and maximum amount of money I can deposit and withdraw?

You can upload the funds in a minimum amount of 20 AUD or equivalent and withdraw a minimum of 20 AUD. The maximum deposit and withdrawal depend on your payment method. Please look through Payments Page.

BONUSES & GAMES

How can I get my welcome bonus?

Make a deposit of 30 AUD, and you activate a chance to get a Welcome bonus of 5000 AUD + 300 FS. When making the deposit, be sure you mark the field "Yes, I want to receive any bonuses when making a deposit". The bonus will be automatically credited.

How many times do I need to wager my bonus?

All deposit-related bonuses have a x40 wagering requirement. For more information, please visit WantedWin Bonus Terms and Conditions Page.

How can I find out what the bonus wager is?

All needed information is in your account. For instance, there you can find all the information about active bonuses and the required bonus payout amount. And if you have questions, WantedWin's support team is always ready to help you.

Can I play the casino games without spending any money?

Yes, you can. Many games have a demo, so you can get to know all you are interested in and find your favorite game.

What happens if the game I'm playing suddenly stops in the middle of the round?

Firstly, check your internet connection. If the problem persists, please contact our support team. Anyway, all the winning money will be added to your account because we store every single spin you make in our database in order to help with these problems.

SECURITY

Is all my information secure at WantedWin?

Please be confident that world-class professionals will protect your credit card numbers, documents and other personal data. So, you can play safely.

Am I required to upload documents and why?

Good news is that you can use the casino, play, and win without documents. But if you want to withdraw your winnings, you will need to upload documents to verify your identity. Our main aim is to ensure that all our customers are in a world of safe and secure gaming, a place where they can relax and enjoy their games without worrying about their security and privacy. This is why we take security very seriously. Aside from that, we must follow the standards the Curacao licensing authority set. This means that, in certain situations, we may ask our players to provide additional supporting documentation to ensure that the gaming world we create for our players stays safe and fair.

Сan I edit the data in my profile?

Such a process is not easy, but real. You should understand that creating an account, you must double-check the correct data before saving. Our platform does not provide for the self-editing of your personal data. But! If you misspelled or made a mistake, it is enough to upload documents confirming the correct data :) After that, you need to inform the support team where the error was and for what reason and WantedWin's team will quickly fix everything!

RESPONSIBLE GAMING

Can I close my WantedWin account for a specified period of time?

Sure. There two options for it: 

Choose self-exclusion if you want to close your account for a while (6-12 months).

Set a cooling-off period and you won't be able to make deposits and play during the specified period (from 1 day to 6 months), also you will be excluded from all advertising offers. 

Go to "Responsible Gambling" for more info.

Can I permanently close my account?

Yes, you can close your account forever. Please report to Customer Support a small explanation of why you decided to stop using our service. But we already miss you :(

Copyright © 2024 www.wantedwin.com is owned and operated by Dama N.V. that is incorporated under the laws of Curacao with company registration number 152125 and having its registered address at Scharlooweg 39, Willemstad, Curaçao. Dama N.V. is operating under E-gaming license No. 8048/JAZ2020-13 issued by Antillephone N.V. authorized by the government of Curacao.
Strukin Ltd. is a company incorporated under the laws of Cyprus with company registration number ΗΕ 407624 and having its registered address at Pavlou Nirvana & Aipeias 4, Alpha Tower, floor 1, flat/office 11, 3021, Limassol, Сyprus. Strukin Ltd. is a facilitating company within DAMA group. DAMA group is operating under E-gaming licenses of Curacao(8048/JAZ2020-13). All payments with Paysafe are made via Dama N.V. It is the player's sole responsibility to inquire about the existing laws and regulations of the given jurisdiction for online gambling.

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